Why has the transfer failed?

This feature is only available for Standard plans. Contact your Customer Success manager to give it a try.

If your transfer has failed, make sure:

  • There's enough money in your wallet to process this transfer. You can check on your Dashboard page or in Settings > My Wallet. If not, you can add funds.

  • Make sure that employees have correct bank information in Spendesk: Settings > Members > members' profile. If you need to edit it, click on "edit profile". 

 

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