Step 2: who can confirm a transfer from Spendesk?

This feature is only available for Standard plans. Contact your Customer Success manager to give it a try.

Once a Controller schedules some reimbursements from Spendesk, the Account owner can see all expense claims waiting for confirmation in Expense claims > Confirm

From that tab, he/she can see the reimbursement details before he/she chooses to approve or decline the pending transfers.

If you want to Confirm

To confirm a transfer, the Account owner is asked to enter a confirmation code sent to their security phone number.

⚠️ You can't edit your phone number, we have to do it on your behalf. If necessary, reach out to our Care team directly from the Need help? tab in your account.

It's executed as follow: 

  • - Once confirmed by the Account owner, the transfer is executed on the execution date.
  • - If the execution date is the current day or in the past, the transfer is executed the next morning by our banking partner.
    👉 When will the beneficiary receive the transfer?

If you want to Reject

When an Account owner rejects a transfer, you have to justify it. Related expense claims requests are rejected and employees are then notified.

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