Cancel a transfer

This feature is only available for Standard plans. Contact your Customer Success manager to give it a try.

When you schedule a transfer to a beneficiary, we (Spendesk) communicate the transfer to our banking partner on the execution date.

You can cancel your transfer as long as we (Spendesk) haven't sent the request to our banking partner. It means as long as the status is either "waiting for confirmation" or "pending", you can cancel it. Otherwise, once the status is "processing" or "paid", it's too late, we can't cancel it anymore. 

👉 Check the different status of a transfer.

Cancel a transfer

If you are an Account owner or a Controller, go to Expense claims > History. Click on the transfer and then cancel. The related expense claims are sent back to Expense claims > Schedule reimbursements where you can reset an execution date for instance.

 

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