Articles in this section
Understanding which merchant charged my card
Why is there a nominal amount in my Payments tab?
Why is my card declined at toll booths & parkings?
Paying at an Automatic Gas Station / Fuel Pump
Why was my transaction cancelled?
About FX fees
How to fill out your VAT in Spendesk?
I can’t enter the right VAT rate, what do I need to do?
How can I get the card information after I made the payment?
Can I use Paypal with my Spendesk card?
On the merchant's site, simply choose to pay with Spendesk using Paypal - no need to connect to a Paypal account - and you can enter your card number to proceed to transaction.
☝️ Paypal may recognize that our cards are English prepaid cards and automatically switch currencies to GBP. If you're paying in a different currency from GBP, you might have to manually switch to the correct currency on Paypal. To switch currencies before completing your payment, click on ["Display Currencies Conversion"], select ["Convert"] with your card issuer currency, click on ["Accept" > "Confirm Payment"].
🤓 If you're using Paypal for the first time, they may require a 4-digit verification code. This code needs to be retrieved from our side, so get in touch via our in-app chat or at email@example.com: we'll forward it to you.