What happens if I pause my recurring payments card?

If you'd like to temporarily pause recurring payments made with the same supplier:

  • - Head over to the [Subscription] tab
  • - Tick the box located on the subscription line
  • - Click on ["Pause 1 Subscription"].

The monthly budget associated to the card will automatically be unloaded and the funds dedicated to this subscription will be transferred back on to your Spendesk account.

Your Account Owner or Team Manager can reactivate the card at any time by ticking the box located on the chosen card, and clicking on ["Activate 1 Subscription"]. The related budget will be automatically reloaded.

Pause your Annual Subscriptions:

This is useful if you're using such cards to pay for annual subscriptions or if you'd like to stop recurring payments to be charged by a specific merchant.

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