How to deactivate my plastic card

There are two different situations that apply to this scenario:

If you'd like to stop using your card temporarily:

  • - Head over to your ["Card"] tab,
  • - Click on ["Block this card"]
  • - This will pause your card.
  • - The funds that were available on your card will automatically be transferred back to your company's account.

Please note that you can always un-pause this action at any point.

If you'd like to stop using your card permanently:

  • - Head over to your ["Card"] tab,
  • - Click on ["Block this card"]
  • - Click on ["Report it as"] and choose a reason from the drop-down menu.
  • - Alternatively, you can also run through these steps on the Spendesk mobile app.

Please note that this action is irreversible. This is usually if a requester is planning to leave the company with a Spendesk account.

☝️  You're not able to transfer your card to another colleague as plastic cards are individual and made for a specific cardholder.

Don't hesitate to reach out should you have any questions via our in-app chat or directly at support@spendesk.com.

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