Articles in this section
How to cancel my Spendesk account?
Unfortunately, we can't offer an online option to close a Spendesk account because we need to ensure there aren't any pending transactions or any money still loaded on plastic and virtual cards. This is a necessary step to ensure that you get refunded with the right amount of money left on your wallet.
In order to close your Spendesk account, please get in touch:
- - Email us at firstname.lastname@example.org
- - We will make sure that there aren't any pending transactions or money loaded on cards
- - You can expect to receive a redemption form that you will need to fill, sign, and send back to us.
- - This form will enable us to reimburse the amount remaining on your balance
- - Once the account is empty, we can close it.
If you haven't transferred any money on to your account yet, you can contact us at email@example.com and we will make sure to close the account on your behalf.