Claiming a refund
Refunds work very easily on Spendesk:
- - Suppliers are able to refund you on whichever card you used to make the payment (i.e. single purchase even if already used, subscription or plastic card).
- - Refunds will appear under the ["Payments"] tab on your Spendesk account. There should be a "+" symbol located next to the amount of your purchase.
- - There's no need to attach an invoice, simply click on the ["Can't provide an invoice"] button and add a description to this refund. This will clear up any confusion for your accountant.
- - As soon as the refund has been processed, the funds should be transferred back to your company account.