Claiming a refund

Refunds work very easily on Spendesk: 

  • - Suppliers are able to refund you on whichever card you used to make the payment (i.e. single purchase even if already used, subscription or plastic card). 
  • - Refunds will appear under the ["Payments"] tab on your Spendesk account. There should be a "+" symbol located next to the amount of your purchase.
  • - There's no need to attach an invoice, simply click on the ["Can't provide an invoice"] button and add a description to this refund. This will clear up any confusion for your accountant.
  • - As soon as the refund has been processed, the funds should be transferred back to your company account.
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