After activating your card, you would need to check how much money is loaded on your card. Indeed, as Spendesk card are prepaid ones, you should be checking if the card is loaded with money prior to be able to use it!
You can access your card balance, either through your Spendesk interface via the "Card" tab or through your mobile app by clicking on "My Card".
🤓 Tips: If your card is empty or not enough loaded, you just have to request a top-up: depending on your policy, your card will be immediately topped-up or you would have to wait for someone to approve your request.
☝️ If, after all, your card is still not working, feel free to contact us via the chat window by clicking on the "?" symbol located a the top of your Spendesk interface.