Account set up
Getting started
Find out more
Virtual Cards
Getting started
Find out more
- What happens if I generate a virtual card and don't spend it?
- What happens if I spend less than what I put in my request?
- Can I add money on a single purchase card?
- What happens if I pause my subscription card?
- How to reload my subscription cards?
- Why has my subscription payment been refused?
Plastic Cards
Getting started
Mobile application
Find out more
- When does a spending policy is applied when using a plastic card?
- I activated my card but it doesn't seem to be working. Why?
- How much can I spend with my Spendesk card?
- Can I use my colleague’s Spendesk cards?
- Can I use my Spendesk card in other countries?
- Can I withdraw cash with my Spendesk card?
Payments
Getting started
Find out more
- Which Spendesk card should I use to better manage travel bookings and specific suppliers?
- An nominal amount appears on my Payments tab, what does it mean?
- Why is my card declined at toll booths & parkings?
- I paid in an automatic petrol pumps but the amount on Spendesk doesn't match. Why?
- Why did my transaction got cancelled?
- How much do we charge for FX fees?
Accounting
Getting started
Find out more
Expense claims
First steps
Account administration
Getting started
Find out more
- How to open a new subsidiary linked to your current Spendesk account?
- Which information can Spendesk provide about GDPR?
- Do I need a receipt to justify funds' transfers to Spendesk?
- Company address vs. Billing address, what's the difference?
- How can I temporarily delegate my approval right as an Account Owner?
- How can I remove a member from Spendesk?